Laura and Stephen – Weardale Road
Selling a RIBA award winning self-build house.
“Selling the home you love is stressful; selling the home you’ve designed and built yourself is no exception. We wanted to find the right buyer for our self-build, and that meant choosing the right agent. For us, that’s an agent who understands architecture and design; an agent who understands the market and can draw on significant experience to navigate, what was at time of selling, a pretty turbulent landscape; and an agent who can provide an end-to-end service: Aucoot.
Aucoot found us the perfect buyer, and also found our buyer the perfect buyer! Their ‘bigger picture’ thinking, and ability to join the dots and connect people, was strategic, effective and refreshing. Solicitors, surveyors, mortgage companies, etc were only interested in doing their specific bit, and we often felt like we were being passed from pillar to post. They provided a constant point of contact throughout – there was always someone on hand to communicate with all the agents and parties involved. Aucoot balanced keeping us in the loop with buffering a lot of the turbulence, only telling us about issues (within our pretty long chain) once they were resolved – which we very much appreciated!
Stressful sales bit aside, Aucoot is very much design-led and this meant straight away that they were able to recognise the quality of spaces, and the use of materials, in our home. Discussing the internal layout, flexibility of uses, and long views through the house came very naturally. Our sustainable approach to underfloor heating and MEV wasn’t alien to the team, and they were able to communicate easily with prospective buyers. Also, with a keen design eye, Aucoot produced a beautiful set of photographs of the house.
In summary, if you love good design and good customer service, sell your house with Aucoot. If you really love good design and good customer service, sell and buy with Aucoot!”